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Windows 10 loads a temporary user profile during the update installation process, rather than the normal user profile. It’s alarming to suddenly have data missing and all OS settings set to defaults, but the good news is, the profile and the data including desktop customizations are still there. “All my files are gone it is like the computer was wiped clean,” another user confirmed data loss bug. I am not sure how to recover them and I don’t want to make the problem worse,” a user noted. “My computer automatically updated to this version and ALL of my computer files were deleted. The audio issues aren’t the only problems with the KB4556799 update, either, with some people claiming that the update has deleted their data and files, pictures or documents are missing. That can be accomplished by going into the Update & Security page in Settings, heading to Advanced options. If nothing works for you, you should remove the update entirely and pause the update until a new update is available. If your Realtex driver is missing, download the original driver from the PC manufacturer’s website and install it.Ĭhanging Windows 10’s audio settings so the quality is at 16-bit could also resolve some of the problems. You may also need to disable all sound enhancements for your other audio devices.
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